Q:
What types of business documents do you work with?
We handle all types of business documents including contracts, proposals, reports, presentations, internal communications, policy documents, and technical documentation. Our team has experience across various industries and document formats.
Q:
How long does the document review process take?
Standard documents are typically reviewed within 2-3 business days. Urgent requests can be processed within 24 hours for an additional fee. Complex technical documents may require 5-7 days depending on length and complexity.
Q:
Do you offer document templates for businesses?
Yes, we provide customizable templates for common business documents. These templates follow industry standards and can be adapted to match your company's branding and specific requirements.
Q:
What is your pricing structure?
Our pricing is based on document length, complexity, and turnaround time. We offer per-document rates starting at $50 for basic review, or monthly subscription plans for businesses with regular documentation needs. Contact us for a detailed quote.
Q:
How do you ensure document confidentiality?
We use secure file transfer protocols and encrypted storage systems. All team members sign non-disclosure agreements, and we can provide additional legal agreements upon request. Your documents are never shared or used for any purpose other than your project.
Q:
Can you help with document formatting and layout?
Absolutely. We offer comprehensive formatting services including layout optimization, consistent styling, professional typography, and brand alignment. We work with Word, PDF, PowerPoint, and other common formats.
Q:
Do you provide training for internal teams?
Yes, we offer training sessions and workshops to help your team improve their document creation skills. Training can be conducted online or on-site and covers best practices, style guides, and quality standards.
Q:
What improvements can I expect from your service?
Clients typically see better clarity, improved professional appearance, reduced errors, consistent formatting, stronger messaging, and increased reader engagement. We focus on making your documents more effective at achieving their intended purpose.
Q:
Do you work with non-English documents?
Our primary focus is English business documents. However, we can coordinate with trusted translation partners for multilingual projects. Please contact us to discuss your specific language requirements.
Q:
What file formats do you accept?
We work with Microsoft Word, PDF, PowerPoint, Excel, Google Docs, and most common document formats. If you have a specific format requirement, contact us to confirm compatibility before submission.
Q:
Can you help with ongoing document management?
Yes, we offer document management services including version control, style guide development, template creation, and regular quality audits. This is ideal for companies with high document volumes or strict compliance requirements.
Q:
What qualifications does your team have?
Our team includes professional editors, business communication specialists, and industry experts with relevant degrees and certifications. Many have 10+ years of experience in corporate communications and document management.
Q:
Do you offer rush services for urgent documents?
Yes, we provide expedited service for urgent projects. Documents can be reviewed within 24 hours or even same-day for critical situations. Rush fees apply based on document complexity and required turnaround time.
Q:
What if I need revisions after receiving my document?
We include one round of revisions in our standard service. If you need changes based on our initial work, we'll make adjustments at no additional cost. Additional revision rounds can be arranged if needed.
Q:
How do I get started with your service?
Simply contact us through our website or email. We'll discuss your needs, provide a quote, and set up a secure method for document transfer. Most clients are onboarded and have their first document in review within 24 hours of initial contact.